All orders are shipped via Canada Post.
When your order is shipped, you will be charged for the shipped items as well as applicable shipping and taxes. All prices are in Canadian dollars (CAD). Canadian clients will be charged sales tax.
For international clients, we are not responsible for any customs fees or duties incurred. These are the responsibility of the buyer. We will not accept returns due to unpaid customs/duties.
Kathleen O'Grady Design is not responsible for any lost, damaged or stolen packages.
Once your order has been shipped you will receive a confirmation email sent to the address you provided during check out. This will include a tracking number for your parcel.